1. Acceptance of Terms

By accessing or using Metro Health Services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Metro Health Services provides a range of healthcare services, including medical consultations, diagnostics, treatment plans, and emergency response services. The services are offered by licensed healthcare professionals in accordance with regulatory standards.

3. Medical Advice Disclaimer

• Metro Health Services provides information intended for educational and informational purposes only.
• Our services do not substitute professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider with any questions regarding a medical condition.
• Any reliance on information provided by Metro Health Services is solely at your own risk.

4. User Responsibilities

• Accuracy of Information: Users are required to provide accurate, current, and complete information during registration or when scheduling appointments.
• Health Information: Users consent to provide relevant health information to facilitate diagnosis and treatment.
• Compliance with Medical Advice: Users agree to follow treatment plans or guidance provided by healthcare professionals, understanding the importance of compliance for optimal health outcomes.

5. Privacy and Data Security

• Data Collection: Metro Health Services collects and processes personal and health-related data in accordance with applicable privacy laws.
• Data Use: Your information is used to provide, manage, and improve our healthcare services and may be shared with third-party providers solely for treatment and healthcare management purposes.
• Security: We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access.

6. Appointments and Cancellations

• Appointment Scheduling: Users can book, modify, or cancel appointments through our platform. Availability is subject to scheduling and medical staff availability.
• Cancellation Policy: Cancellations must be made at least 24 hours in advance. Cancellations made less than 24 hours prior to the appointment may incur a fee.

7. Fees and Payments

• Consultation Fees: Fees for consultations and treatments will be communicated at the time of appointment scheduling and are subject to change.
• Payment Policy: Payments for services are required at the time of service or through prior arrangements. Certain services may require a deposit.
• Insurance: Metro Health Services accepts insurance coverage from selected providers. Please verify your coverage before receiving services.

8. Limitation of Liability

• Metro Health Services will not be held liable for any damages arising from the use or inability to use our services.
• We are not responsible for any direct, indirect, incidental, special, or consequential damages, including but not limited to lost data, lost profits, or personal injury resulting from the use of our services.

9. User Conduct

• Users must refrain from behavior that could harm Metro Health Services staff, property, or other patients. Any abusive, threatening, or violent conduct may result in termination of services.
• Users may not use our services for any unlawful or prohibited purpose.

10. Intellectual Property

• All content and materials provided by Metro Health Services, including website design, logos, and information, are protected by intellectual property laws.
• Users may not reproduce, distribute, or modify any materials without express written permission from Metro Health Services.

11. Changes to Terms

Metro Health Services reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of our services implies acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [IPC].

Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Hyderabad Only.

13. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

Metro Health Services Support

Email: info@mittaexcellence.com

Phone: +91 94417 66999